Estimated Delivery Time

Estimated Arrival Time=Order Processing Time + Shipping Time

When estimating your order arrival time, please include both order processing time and shipping time.

If you place an order on Friday through Sunday, we will begin to process your order on the next business day (typically Monday).

Order Processing

We're working hard to process your order. 

We require 2-3 business days for order preparation. In most cases, orders will be prepared within 48 hours of your order submission.

For questions regarding tracking, please email us at service@coconuet.com , Please allow 24-48 hours for a response from our customer service team.

Note: Once an order has shipped, it cannot be canceled or edited. If your order has already been processed, you'll be covered under our Returns & Refunds.

Shipping Method

Location Standard Shipping  Express Shipping United States 10-12 days Not currently supported Free shipping / Canada 10-15 days Not currently supported Free shipping / United Kingdom 10-12 days Not currently supported Free shipping / Germany 10-12 days Not currently supported Free shipping / Australia 10-15 days Not currently supported Free shipping / Rest of Europe 10-15 days Not currently supported Free shipping / Asia 10-15 days Not currently supported Free shipping /

Please allow 1-2 days delay.

*Business days do not include local holidays or weekends.

**Note about COVID/Supply Chain Issues：

It's our top priority to make sure your orders get delivered to you as soon as possible. Due to the impact of the COVID-19 epidemic and supply chain issues, the delivery delays may occur and may be out of control. We appreciate your patience and understanding.

 

How to track my order?

Once the order is placed, our system will send you an email about the order details. You can use tracking number tracking orders from tracking link.
>>https://www.trackdog.com/index.htm
>>https://global.cainiao.com/